Ask a Librarian

FAQ

When are you open?

Opening times.
 
What do I need to become a member of the library?

You need two forms of identification, one with your signature e.g. bankcard, drivers licence and one with your address on it e.g. bank statement, telecom bill etc. 

Does it cost anything to use the library?

Anyone is able to use the resources in our libraries at no charge. Members can borrow books and magazines at no charge. Overdue charges apply if items are returned after the due date. DVDs are $2 to borrow. There are also charges for reserving items popular items ($1) and other services such as inter-library loan ($6.20) and database searches we do on your behalf. Please check with us if you have any questions about what charges may apply to services you are interested in or see Fees and Charges

Can I join the library while I am visiting Hurunui on holiday?

Membership of the Hurunui Libraries is open to everyone. 

Will my library membership ever expire?

Your library membership will remain active provided you use it at least once every 2 years.

Where can I access the catalogue?

Hurunui District Libraries catalogue is available at Amberley, Hawarden, Cheviot, Amuri and Hanmer Springs libraries. You can also access the catalogue on-line from your computer at home. You can search, reserve and renew itmes using your card details to log-in.

What is the extent of the catalogue?

The catalogue contains all items held at the Hurunui District Libraries.

How many books may I borrow?

You may borrow up to 20 items at a time on your card. 

How long are items issued for?

Books and audio books are issued for three weeks, CDs,  magazines, videos and DVDs for one week. You may borrow and return items to any of our libraries. 

Can I renew items I have out?

Renewals are possible if there are no other customers waiting for the item you have. You can visit one of our libraries to renew an item or you can renew items by telephone or via your customer record on our online catalogue. Go to the log in page of our online catalogue, put in your customer barcode and away you go!

What happens if the item I want is checked out or at another Hurunui Library?

You can place a reserve on it. We will ring when it is available. At the moment you can reserve items by phone, by completing a card at one of our libraries or by using our online catalogue.

What happens if you don't have a book or magazine that I want?

We can try and get it from another library in New Zealand for you. This service is known as 'inter-library loan' or 'interloan'. There is a fee for each book or magazine article we obtain for you. We do also take recommendations for purchase and these are evaluated by staff who have responsibility for selecting items for the collection.

I'm visiting the Hurunui District - do you have the Internet available at your libraries?

Yes, Internet access is available FREE at Amberley, Hawarden, Cheviot, Amuri and Hanmer Springs libraries through the Aotearoa People's Network Kaharoa.  There is FREE 24/7 wifi at Amberley, Cheviot and Hanmer Springs Libraries.

My friend has passed their library book on to me - Can I get it issued out in my name?

If you bring the book into one of our libraries we can issue it to you - unless it has been reserved by another customer?

Do I get charged if the items I borrow are overdue?

Yes, we charge adults (18yrs and over) $3.00 per week per overdue items.  If you owe more than $9 or your charges are more than 9 weeks old you won't be able to borrow until payment is made.  Charges for overdue items can be found here at the Fees and Charges page.

Do I have to pay if I lose library materials?

Yes - we will ask you to pay the replacement cost of the item. This is based on the retail price when we purchased the item. If the purchase price was below $20, a minimum charge of $20.50 will apply.  If you are able to purchase a replacement of the exact title for the library then no replacement fee applies.

Do you have a photocopying service?

Yes, all our libraries except Greta Valley, Waiau and Leithfield have a photocopying service where you may do your own photocopying, and staff will help you if you require assistance. See the Fees and Charges page.