Paying a parking ticket

Check that:

1. The parking ticket was issued by the Hurunui District Council. HDC cannot accept payment for other council-issued tickets.
2. You have not received a reminder notice
3. If you have received a reminder notice, that it is within the 28 day period of having received the notice.
4. If you have exceeded the 28 day period of the reminder notice, you will need to contact the Ministry of Justice stating the Court Reference number you will have received on a letter from them. Be sure to have the court reference number handy when you call.

Payment Methods:

Direct credit or via internet banking to the Council's Bank Account

• Westpac Trust, Christchurch
• Account: 030802 0946666 00
• Please quote notice number and registration number

In Person:

Present your parking infringement notice between 8.30am and 5.00pm, Monday to Friday (excluding public holidays) at:

Hurunui District Council
Amberley Office
66 Carters Road
Amberley

or at the Hanmer Springs Service Centre / Library

12pm and 4.30pm, Monday to Friday
10.30am and 2.00pm Saturday & Sunday (excluding public holidays)

Hanmer Springs Service Centre/Library
Cheltenham & Amuri Ave
Hanmer Springs

Please note: Council cannot accept Foreign Cheques. Please ensure payment is made in NZ currency prior to leaving the country.

What happens to unpaid infringement notices?

1. The fine must be paid within 28 days from the date on the ticket.
2. If you need an extension for payment you must make this request in writing. Contact us for information on how best to do this.
3. If the fine is not paid by the due date, you will be issued with a reminder notice.
4. 60 days from the ticket date, the ticket is sent to the Ministry of Justice for action and additional fees are added to the original fine (unless you have been given an extension in writing).
5. If the fine has been sent to the Ministry of Justice, you need to contact the District Court Office by phone and quote the Court Reference number.

What if I'm unable to pay?

The cost of the fine is set by legislation, not Council. When a ticket is issued, you have 28 days in which to pay. Council has no jurisdiction to accept part payments, but extensions of time can be granted.

You can either:

• Wait for the reminder notice which will give you a further 28 days in which to pay the fine or
• Request an extension of time from the date of the reminder notice. If accepted, the extension is for one month after the due date of the reminder notice - no longer. You must request an extension in writing before the due date.
• Wait until the fine is lodged at Court. There will be an additional charge added to the original fine but The Court may consider part payments.

What if the ticket is sent to me in error?

If any details on the ticket are incorrect, you will need to contact us. If the postal address and names are incorrect, you will need to contact the Transport Registry Office on 0800 108 809 to change the address and names in their system.

If you are not the offender, you need to contact us to have the matter transferred from your name to the offender's name.

I've paid, but still received a reminder notice

Please contact us and supply evidence of payment.

How can I request a review of my parking ticket?

Every person has the right to have a parking infringement reviewed by Council, but it will only be revoked if the circumstances fit the waiver criteria. Council is unable to review a ticket if it has been lodged at Court.

You can request a review of your parking ticket if:

• The notice was issued unfairly and you can provide Council with evidence to prove it.
• You are within the 28 day period of receiving a reminder notice.
• The notice was issued to you and the information on the notice is incorrect.

If so, please review the waiver criteria below. If you believe your circumstances fit one or more of these, complete and submit the Parking Infringement Waiver Request form.

Waiver criteria

Parking warden complaints

Please contact us in writing, outlining the nature of your complaint, and we will investigate the matter.