The cemetery records are kept at Council offices in Amberley, Cheviot and Culverden.
Old maps, registers and burial warrants are archived within an easy access system.
Information from these old records has all been entered into the Council database, it is now certain that all burial information held by Council has been accessed and that records are up to date.
Cemetery records are a matter of public record and are available for inspection. It is now also common to receive inquiries regarding the whereabouts of past family members by those interested in genealogy.
The creation of the Council database now means that all inquiries can be met with minimal delay, in often emotional circumstances for the customer.
Total customer satisfaction is now provided by:
- Colour map to show availability of plots
- Printed purchase certificate
- Genealogical details printout
Plans detailing plot numbers and a list of interments are available in the shelter kiosks at the Balcairn, Glenmark, Hanmer Springs and Homeview Cemeteries.
It is the Council's intention to provide shelter kiosks and information boards in the remaining five cemeteries.