Council is upgrading to a new computer system

Council is moving to a new integrated, enhanced computer system. While we make the switch, processing times for payments and other services may take a little longer than usual.

During this time, online payments will also not be available through the current customer online portal. All payments to Council will need to be made in person at any of our Council service centres, or through internet banking, using your invoice number as reference.

If you have any queries, please get in touch with our friendly Customer Services team at the numbers below:
Phone: 03 314 8816 I Cheviot Freephone: 03 319 8812 I Amuri & Hanmer Springs Freephone: 03 315 8400.

We appreciate your patience and understanding as we work to bring you an enhanced, streamlined service.